
03/18/2025
There are 7 KPIs EVERY Shopify store owner should be tracking:
1. Sales Conversion Rate
This is the percentage of visitors who actually make a purchase. If 1,000 people visit your store and 30 buy something, your conversion rate is 3%. A low conversion rate means something’s off. Maybe your site isn’t user-friendly, your product descriptions are unclear, or your checkout process is clunky.
2. Avg. Order Value (AOV)
AOV tells you how much the average customer spends per order. If your AOV is $50, it means customers, on average, are spending $50 each time they check out.Increasing AOV boosts revenue without needing more customers.
3. Customer Acquisition Cost (CAC)
This is how much you spend to acquire a new customer — including paid ads, influencer collaborations, and marketing campaigns.
4. Customer Lifetime Value (CLV)
CLV estimates how much revenue a customer will generate over their entire relationship with your store. High CLV means repeat customers who love your brand, which is way more profitable than always acquiring new customers.
5. Cart Abandonment Rate
This is the percentage of shoppers who add products to their cart but don’t complete the checkout process. A high cart abandonment rate means you’re losing potential sales at the last step.
6. Traffic Sources & Referral Data
Where are your customers coming from? Google, Instagram, email marketing, or word of mouth? Knowing which sources bring the most valuable customers helps you focus on what’s working and cut out what’s not.
7. Repeat Purchase Rate
This tells you how many of your customers are coming back to buy again. Remember, loyal customers spend more and cost less to retain than acquiring new ones.
And guess what? doola can help you track all of these KPIs ;)
Learn more at https://www.doola.com/free-consultation/?htrafficsource=facebook&el=doola_031825&utm_source=facebook&utm_medium=social&utm_campaign=7kpi_shopifyowner
This meeting will take place on Google Meet or Zoom call.