Owens Liquors

10/30/2024

Looks like we got "Best of the Beach"!

10/28/2024

Now Hiring: Customer Experience Specialist

About Us: At Owens Liquors, we're more than just a Liquor Store – we're The Grand Strand’s Premier Liquor Store as well as the largest Liquor Wholesaler to bars, restaurants, and resorts on the beach. We pride ourselves in being the experts on all Spirits and Adult Beverages. Customers come to us for our meticulously curated selection and personalized service they can’t find anywhere else. In fact, many of our customers have shopped with us for decades and we know them by name. We're dedicated to empowering everyone who visits our shop to make the most of their Spirit shopping experience. In short, we’ve been helping locals & visitors since the 1950s and we couldn’t be prouder of that fact.

Position Overview: As a Customer Experience Specialist, you'll be at the forefront of our mission to elevate the Owens Liquors experience for all, particularly during our busy summer season. Your role goes beyond managing transactions – you'll be a friendly face, a trusted advisor, and a vital part of our team as well as the larger community of those passionate about spirits in and around Myrtle Beach.

Responsibilities:
Engage with customers and colleagues in a friendly, attentive manner.
Provide customers with advice and guidance on our products and services.
Process sales transactions accurately and efficiently using our point-of-sale system, ensuring a seamless checkout experience.
Proactively cross-sell products and introduce customers to new gear tailored to their needs and preferences.
Resolve customer inquiries, complaints, and issues with professionalism and empathy, turning every interaction into an opportunity to exceed expectations.
Maintain a clean, organized, and welcoming checkout area, reflecting our commitment to excellence in every detail.
Collaborate with teammates to optimize store operations and enhance the overall customer experience.
A willingness to keep abreast of best practices and learn new things.
Provide assistance in additional areas as needed.

Qualifications:
Retail sales or customer service, with a passion for delivering exceptional customer experiences, especially during high-volume periods.
Excellent selling and communication skills.
The ability to engage with both customers and colleagues effectively— in-person and over the phone with a focus on building rapport and trust.
Basic computer proficiency and familiarity with point-of-sale systems.
A positive attitude, a proactive approach, and a willingness to go above and beyond to ensure customer satisfaction.
Availability to work flexible hours, including weekends and holidays, particularly during the summer season.

You'll be a good fit at our shop if:
You enjoy connecting with our customers face-to-face.
You're passionate about Spirits.
You take pride in working for locally owned and operated small businesses.
You thrive in a customer-focused environment, where every day brings new challenges and opportunities, particularly during our busy summer season.
You're a team player who's eager to contribute to our shared success and support your fellow teammates..
You take pride in delivering top-tier customer service and strive to exceed expectations in everything you do.

Job Type: Full-time ( 50 Hours Per Week during the off-season, 60 Hours a Week During Season)

Salary: Starting at $15.00 per hour ( $22.50 Overtime Per Hour )

Experience: Customer service or retail experience preferred

Shift:
10 hour shift
Weekly day range: 9am-7pm, Mon-Sat

Experience:
Customer Service: 1 year (Preferred)
Ability to Commute:

10/22/2024

10/03/2024

Use code DVN824 only online at https://www.owensliquors.com/

10/02/2024

Service industry professionals, benefit from our expertise!
As a multifaceted liquor store and distributor to 300+ establishments, we provide same-day delivery (for orders placed by 12:00pm), competitive pricing, and innovative Fintech payment solutions. To enhance your business performance, connect with Sales Manager Matt at [email protected].

09/11/2024

Don't forget our annual engraving event for your Holiday Gifts!

05/10/2024

Updated flyer don't forget to come visit our Pawleys Island location next weekend!

05/09/2024

Join our team as a warehouse/delivery driver. Call Todd at (843)-449-6833 or stop by to apply.

04/29/2024

Can't find that Blackberry Whiskey that everyone is looking for?
Try this one out!

04/27/2024

Happy Saturday!!!

04/27/2024

See ya soon!

04/26/2024

Stop by our Myrtle Beach Location this Saturday 4/27/2024 for a complimentary tasting of Sugarland Moonshines.

Tasting is from 3:30-6:60 pm