In the event that performance failure occurs from normal use during the warranty period, BBQ Home will provide maintenance services free of charge. Customers may visit any of our shop located at 219 Geylang Road, Singapore 389279, for 1 to 1 exchange of their products within 30 days if they received purchased goods are in faulty conditions due to manufacturing error after being inspected by our pr
ofessionals. Notwithstanding that the Product is within the Warranty Period, this warranty shall be invalidated and rendered void upon the following:
The Product serial number, IMEI number or warranty seal has been removed, erased, defaced, altered, tampered or is illegible; or
The Product shows evidence of commercial use; impact, shock; accident; fire, flood, earthquake, lightning or other acts of nature; sand, liquid or food damage; exposure to extreme thermal or environmental conditions beyond product specifications or a rapid change in such conditions; electrostatic discharge; battery or chemical corrosion; abuse, mishandling, improper installation, operation or maintenance, use of wrong electrical supply or voltage; damage during shipment to / from BBQ Home authorised service centre; damage caused by installation of any software, programs or applications, or use of any accessories, consumable items or peripheral equipment not provided or approved by BBQ Home for use with the Product; improper alteration, modification, adjustment, tampering; replacement of parts with parts not provided or approved by BBQ Home; or dismantling, opening, service or repair performed other than by BBQ Home authorised service centre; or any other use contrary to the product manual. This warranty does not cover:
Missing accessories or external parts of the Product, unless such claim is made within 7 days from the date of original retail purchase;
Cosmetic damage to outer surface/finishing and external parts of the Product, including without limitation cracks, dents or scratches on the exterior casing, screen, camera lens, buttons and other attachments;
Deterioration of the Product due to normal wear and tear, including without limitation rust or stains;
General maintenance, routine servicing and cleaning, product demonstration, or any other service other than repair;
Any other circumstance such that repair would be contradictory or not in compliance with good business practice. To the fullest extent permitted by law, the warranty expressly provided herein is the sole and exclusive warranty provided in connection with the Product and no other warranties, representations, endorsements or conditions of any kind, whether oral, written, express, implied or statutory, including without limitation any implied warranties of quality, merchantability or fitness for a particular purpose, and warranties against hidden or latent defects, are provided. In so far as any warranties cannot be excluded, such warranties shall be limited to the terms of this warranty and for the Warranty Period expressed herein. To the fullest extent permitted by law, BBQ Home shall not be in any way liable for any consequential, incidental, indirect, special or similar damages whatsoever arising from or in connection with the use, inability to use or performance of the Product, including without limitation loss of revenue, loss of profits, loss of opportunity, loss of business, loss of goodwill, loss of reputation, failure to realise savings or other benefits, loss of use of the Product or any associated equipment, loss of or damage to other property due to the malfunction of the Product, costs of substitute equipment, loss due to downtime cost, costs of recovering, reprogramming or reproducing any program or data stored in or used with a system containing the Product, or loss, damage, corruption or compromise of data, whether due to breach of warranty, strict liability, product liability, the negligence of BBQ Home, or otherwise, even if BBQ Home is aware of the possibility of such damages. BBQ Home does not exclude or limit liability for personal injury or death resulting from BBQ Home’s negligence. In no event shall any recovery against BBQ Home exceed the actual price paid for the purchase of the Product. Without limiting the generality of the foregoing, you assume all risk and liability for loss, damage or injury to you and your property and to any third parties and their property arising out of the use, misuse or inability to use the Product not caused directly by the negligence of BBQ Home. You agree and acknowledge that BBQ Home’s exclusions and limitations of liability are reasonable in the circumstances.
