https://storelocator.asda.com/south-west/moreton-in-marsh/stow-road

Asda, Stow Road, Moreton in Marsh (2025)

01/07/2025

When a customer at our Derby store had trouble picking up a parcel Asda colleague Lesley went out of her way to deliver it to the customer's home herself.

The lady had come into store to pick up an item but unfortunately the parcel gun was having technical difficulties and she wasn't able to wait while the problem was being fixed. Once the machine was back up and running, Lesley located the parcel and noticed that the customer didn't live too far from her own house so decided to deliver it to her personally.

Rosie, the store's community champion, said: "The customer was absolutely blown away, saying she never in her life expected Lesley to personally deliver it to her house and was simply going to go back another day. Well done Lesley, you really are a superstar and a credit to Asda."

29/06/2025

When one of our older customers was having difficulty installing a new microwave that she'd had delivered Michelle from our Portsmouth store went round to her house to get it up and running for her.

The customer is a regular visitor to the store and while they were chatting at the customer service desk where Michelle works she told Michelle that it was too heavy for her to lift.

Michelle said: "For about a week I kept asking her about it and she said it still hadn't been sorted so I said that if it was okay with her, I'd call round to her on the way to work and set it up for her, and that's what I did. It didn't take too long and I went through some of the instructions with her so she knew how to use it. She was over the moon. When she comes in now she tells me what nice meals that she's made with it. It was just the right thing to do. If my nan was in a similar situation I'd hope that someone would do the same for her."

27/06/2025

When a man's car broke down on a hot day and his elderly dog was struggling in the heat, Sue from our Eastleigh store stepped in and drove them both home.

Gemma, the store's George section manager, pictured here with Sue, said: "He'd walked to the store to use a phone to call a taxi as he didn't have a mobile on him. He wanted to get his dog home and out of the heat and then he was going to phone a breakdown service and his son. However, the taxi that came to pick him up couldn't take him because of his dog and he'd been waiting an hour for another one to come.

"We got his dog some water and I spoke to Sue about this lovely man's predicament and she immediately offered to take him home herself. She didn't hesitate. The man lives not too far from the store and she said it would be absolutely no trouble. Sue is a wonderful person. She always treats her customers to amazing service, and on this occasion she gave a little extra.

"Sue is an animal lover too and didn't want them both suffering in the heat any longer. It was only a 10-minute journey, but the man was so grateful to Sue for looking after them and getting them home."

24/06/2025

Colleagues at our Thornaby store have been amazed by the fundraising of six-old-year Lennon who called in with his mum Chloe, dad Luke and grandma Clare to buy £575 worth of groceries and essential supplies for Thornaby Food Bank – the food bank supported all year by the store.

Lennon raised the money by taking part in the Ali Brownlee 2km run in Middlesbrough with dad Luke. The youngster did a similar thing last year and raised £700 for the foodbank. Chloe said: "We are so, so proud of him. Every time there's an advert on the telly he wants to donate. He just wants to help people and is very kind. The team at Asda knew what we were doing and helped and one of the managers even got Lennon a toy for all his fundraising which was cute. We went straight to the food bank after shopping and they were over the moon. Lennon helped to unload the car and helped to bring it all in."

The store's community champion Abbie said: "Lennon is a brilliant lad and so caring. It warmed our hearts to see such a young lad be so loving and kind. Well done Lennon and thank you. This is what community is about."

20/06/2025

When one of our older customers told delivery driver Andrew from our Corby store that she needed to post a birthday card for her great-grandson but wasn't feeling well he immediately offered to do it for her.

The lady's grand-daughter was so grateful to Andrew that she posted on the Facebook group Original Corby Chats Back to thank him, saying: "I would like to put on here how helpful and kind Asda delivery drivers based at Corby are ... After he posted it he called her to let her know that he'd done it. What a wonderful person to do this on what I can imagine is a long work day."

Andrew has now been nominated for an Asda service superstar award for his kindness with senior Asda director Sam Carolan saying: "Andrew’s care and thoughtfulness perfectly reflect the values we strive to promote at Asda — going the extra mile, looking after our customers, and making a real difference in their lives."

17/06/2025

Cafe manager Helen from our Boldon store has been called a "true angel" for making sure two children got their kids' meals when their mum's phone ran out of power and she had no other means of paying.

The mum was in the queue with her children when she realised what had happened. She posted on the Parent Network South Tyneside Facebook group to say: "While waiting, the kids opened their juice and drank half of it (as kids do) by the time I got to the till and realised I couldn’t pay, I genuinely felt like I was going to pass out from the shame. But then came Helen a true angel. She stepped in with the kindest words and said, 'That’s on me.' Just like that. No judgement, no fuss just pure compassion. I managed to get back to the car, charge my phone and pay the amount I owed. Thank you Helen from the bottom of my heart. You turned a stressful moment into one I’ll always remember for your kindness."

Helen said: "The lady was lovely, but was getting a bit stressed, so I just said to her to take a seat and settle the children and don't worry about paying – you can't have children going hungry, can you?"

15/06/2025

Happy Father's Day to dads everywhere – including Adam, Sean, Mark, Keith and Ed who work alongside their children at our St Leonards-on-Sea store.

Customer trading manager Adam, who's 53, will be celebrating with his 19-year-old twins Alfie and Jack, who work in the warehouse and on ambient. Adam said: "They're both in different departments but I'm always watching them in the background and am there for support if they need it. It's nice having them in the store with me. It's good to have so many dads working at the store with their children – it's a real friendly store."

Porter Sean works alongside his daughter Jess, who works in the store's bakery. He said: "I see a lot more of Jess now that we are working together. It's a great place to work." Section leader Mark, who's been at the store for more than 10 years, works alongside his son Louis and daughter Ruby. Mark said: "My kids joined me at store during the pandemic. I don't treat them any different to any other colleague – we are all equal when we are at work. They are a couple of good kids and they work really hard. I give them a lot of respect, and they give me a lot of respect too."

Store manager Steven said: “It is really nice seeing parents and their children working side by side on the shop floor. Working together offers the opportunity to strengthen both professional and personal bonds, creating a shared experience that is both rare and rewarding. Happy Father's day to all our dads in store.”

10/06/2025

A customer has got in touch to thank Paul and Connor from our Portadown store for helping her eight-year-old autistic niece who got upset after she dropped her hot chocolate on the floor.

The girl and her family were on a car journey from Dublin when they stopped at the store's cafe for a bite to eat. They were picking up a few groceries when the girl accidentally dropped her drink. Food hall manager Paul stopped to check she was OK and told her not to worry, while warehouse colleague Connor cleared up the spill and got her a replacement hot chocolate. Her aunt was so touched that she wrote to the store to say: "Two male staff members came to help as she was quite upset and they were fantastic with her. She was worried about the mess and they told her it was fine and not a problem. A little while later one of the members of staff found us in the store with a replacement hot chocolate for her. They went above and beyond in helping and we are all adjusting to finding out how to handle her emotions as it's all very new to us so I want to thank them. They made sure we had great day by not making a deal of the mess and replacing the drink. It could have really gone the opposite way but their actions really helped. The staff in that store are fantastic."

Paul said: "I'm glad we helped put a smile back on her face."

08/06/2025

There's no place like gnome for Asda customer Mandy who's built up an incredible collection of 72 of our gnomes in the front garden of her home in Kent.

Mandy, who gets her gnomes from our Kings Hill store, only bought her first gnome six years ago, but immediately began to build a collection. She said: "They always look so happy and that's why I like them. The gnomes just make everyone happy and they cheer people up. We have people drive past then reverse and pull over. Then they knock on the door and ask if they can take photos. When I open the door they always say they expect some eccentric old woman to answer! All the delivery drivers who call always ask if they can take a picture too and I've got a school just round the corner so the children always stop and look at them on their way home."

The gnome collection includes Father and Mrs Christmas, a king and queen, a bride and groom, a pirate, a Grenadier Guard, an old sailor, a surfer, a fairy and a fisherman. Mandy's favourites are a gnome enjoying a cocktail and one cooking at the barbecue: "They just make you feel like you're on your summer holidays."

06/06/2025

A customer at our Bodmin store was so taken with the special bond between Asda customer Jack and his six-year-old son Archie that she bought them an Asda gift card and left it at a checkout as a surprise.

Archie – who has a rare genetic condition called Pompe – is a regular visitor to the store where his nan Tasha works on the pizza counter. Customer trading manager Jacqui, who was working that day, said: "The lady loved seeing the interaction between father and son and Archie's cheerfulness and decided to give them a gift. It was a lovely gesture."

The story's been generating lots of love after it was shared to the Bodmin's Voice Facebook group. Tasha, who's worked at the store since it opened 25 years ago, said: "I can't tell you how emotional I was when I was told what this beautiful lady had done. When I was told about what had happened I cried as it was so nice. I hope she realises what a special lady she is and just how appreciated her gesture was."

And Jack said: "I was lost for words and overwhelmed by the kindness. I've put the gift card away for a rainy day. I'm a single parent so I know it will come in handy at some point."

03/06/2025

When she's not serving customers at our Tweedmouth store's bakery Susie is making care home residents smile and relive happy memories with her song and dance act.

Susie takes her Trip Down Memory Lane routine to a number of care homes in the Tweedmouth and Coldsteam area, including the one where her 88-year-old dad, Bob, is a resident. She said: "I absolutely love singing to the residents, it's just so rewarding. I take the residents back to the Sixties mainly. I do Lulu, Cilla Black, Sandie Shaw, The Beatles and Roy Orbison. I always end with We'll Meet Again though."

Stacey, activities and well-being co-ordinator at Birchill care home, which is one of the homes Susie visits, said: "There's nothing but good things to say about Susie. She's a beautiful woman as well as an entertainer. She's just amazing, remarkable. She comes to us once a month and if I have an event on she comes. On the second time she came she knew everybody's name which was so personal and so lovely."

01/06/2025

Home delivery driver Drew came to the rescue when 94-year-old customer Mr Wilcox slipped on the floor, banging his head and badly hurting his leg.

Drew, who'd only started working at our Derby store a couple of weeks before, was bringing in Mr Wilcox's shopping when he slipped on a rug and fell before Drew could catch him. Drew phoned for an ambulance, looked after Mr Wilcox until it arrived, and called his daughter to let her know what was happening. Drew even put his shopping away for him.

Drew said: "I just did what anybody else would do to be honest. I was talking to him while we waited for an ambulance and kept him calm and told him that I wasn't going to leave him. He was apologising but I said he had nothing to apologise for. His speech then started to get a bit slurred which made me think that he'd banged his head too when he went down. I was pleased when the ambulance crew came and they said to be that I'd done a good job."

Mr Wilcox's daughter Janet said: "I'd like to thank Drew for the way he looked after my dad when he fell, reassured me over the phone and waited with him until the ambulance arrived. I am eternally grateful. My dad is recovering nicely."

31/05/2025

Celebrate your father figure with our 4-for-3 beer deal this Father’s Day because lessons like that deserve a toast. 🍻

*If you look under 25 and want to buy alcohol you will need to prove age. Challenge 25. No ID, no sale. You must be 18 or over to purchase alcohol.

31/05/2025

When 21-year-old Jak from our Coalville supermarket spotted that two girls were struggling to pay for the sweets and chocolates they were getting with a bank card he immediately thought about how he hoped someone would help his own little sister in that situation and decided to pay for them himself.

Jak, who's in his final year studying International Business at Loughborough University, said: "I was just walking past the checkouts and saw these girls, aged about ten or eleven. Their bank card wasn't working and neither was their phone app. They had no cash on them and their parents weren't with them. I just said I'd pay for the shopping for them and they were very grateful. It was only about £5 so I didn't mind. One of their dads came in the next day to thank me and offered to pay me back, but I just said it was fine. I have a younger sister, Connie, who's 12 and I'd like to think that someone would help her if she found herself in a similar situation."

Jak, who started working at the store in August, has now been nominated for an Asda service superstar award for his kindness.

30/05/2025

As part of our 60th birthday celebrations, our community champions have been celebrating the local heroes who make a difference to the local area by presenting them with an Asda community diamond award.

They've been saying thank you to hundreds of community diamonds across the UK from a cross-section of the local charities, groups and good causes they support. Our Reddish store's community champion Laura picked out lead volunteer Bernard from The Heaton Norris Community Centre in Stockport as a recipient of a community diamond award for all his tireless work.

Laura said: "Bernard is an unsung hero, constantly going the extra mile, visiting people in hospital, making sure if he has not seen an elderly person or family, checking in on them, taking food parcels, or bringing them to the community centre for support. No matter what is thrown at him, and the challenges he faces, he has an incredible smile and warm welcome for everyone. I could wax lyrical about Bernard's infectious commitment to making a real impact and changed so many lives for the better."

27/05/2025

Twenty-three-year-old Zoe, who works part-time in the pharmacy at our Gloucester store while she studies nursing at University of Gloucestershire, used her caring skills to the full to look after a customer who was having epileptic seizures.

The man, who's in his 20s and uses a wheelchair, suspected he was about to have a seizure, so Zoe made sure he took his medication, put a screen up to give him some privacy, checked all the information on his medical ID, timed his seizures and stayed by his side until he recovered.

Zoe said: "I was concerned about him. It can be quite worrying knowing that at any moment you could be in a highly vulnerable situation and have no control over what may happen. All I wanted to do was make him feel safe and know that if he did have a seizure someone familiar would be with him."

Pharmacist Claire pictured here with Zoe, said: "When she helped the gentleman she made him feel safe by constantly asking questions, making sure the surrounding area was safe and importantly protecting his dignity by getting a screen in place. Zoe is what proud to be Asda is all about." Zoe has now been nominated for an Asda service superstar award.

26/05/2025

To celebrate our 60th birthday, our community champions have been saying thank you to the local heroes and good causes who make a difference in our communities by surprising them with grants from the Asda Foundation.

One of the groups receiving £1,000 is Inverness-based charity Spokes For Folks which provides trike and adapted bike rides for elderly people and those with limited mobility.

Each ride is piloted by trained volunteers who help break down barriers caused by social isolation and disability.

Community champion Kylie from our Inverness store said: "It is such a heartwarming initiative and it’s amazing the places they manage to take people that they otherwise wouldn’t get to see. I joined them for a ride recently and the trikes are incredible, making for a comfortable and smooth journey for their passengers".

And Vonnie from Spokes For Folks said: "When we received the grant, the Asda Foundation also gifted us a generous hamper of goodies for our volunteers, along with waterproof robes, blankets, hats and gloves – perfect for keeping our passengers warm, dry and shaded from the sun! Such a thoughtful gesture, and everyone’s loving the added comfort on their rides.”

25/05/2025

Sisters Rachel and Paula have clocked up nearly 60 years between them at our Bradford store – following in the footsteps of their mum, Jennifer who worked there for 28 years.

Rachel is a bakery colleague while younger sister Paula, works on home shopping. Rachel first joined Asda aged 17 and spent five years at the store. She returned in October 1995 with Paula joining her a couple of months later. Their mum, who worked as a chilled colleague, retired in 2012.

Rachel said: "We all loved working together. I sometimes think the managers paid mum to keep me and Paula in check! It was a special time. It's lovely working with my sister though as we're very close and get on so well. Although we are in different departments we have our breaks together. It's a lovely place to work, I wouldn't work anywhere else. Everyone, customers and colleagues are just so friendly, it's just like one big family.”

23/05/2025

Gillian from our Kilmarnock store turned detective when one of our older customers lost her purse and was getting upset.

Earlier in the day Gillian had called a taxi on the customer’s behalf, but shortly after she left the store, Gillian received a phone call from the customer to say that she'd left her purse in the cab after paying the fare.

Gillian contacted the taxi company, managed to track down the missing purse and then returned it to the customer's home. Gillian, who's a security colleagues and has worked at the store for four years, said: "I think it's really important to look out for people in our local community. Sometimes it's the small things like something as simple as making a phone call that can make a big difference in someone else’s day."

And store manager Lisa, who nominated Gillian for an Asda service superstar award, said: "Gillian’s quick thinking and compassion reflect the values we stand for, and we’re incredibly proud to have her on our team."

21/05/2025

Bring a little Mediterranean magic to your home 🫒🌿 Now selling olive trees in-store!

📸 credit on IG

20/05/2025

Asda customer Lisa has posted on Facebook about the fantastic service she received from Topher from our Rushden store when she popped in to ask about a donation for a fun day to raise money for the Primrose Unit at Bedford Hospital.

Lisa, who posted a photo of herself with Topher on the Sharnbrook Community Sports Centre page, said: "I had the absolute pleasure of meeting Topher who went more than above and beyond his role. Not only did he do his best to track down the person in charge of fundraising during a busy time of the day, but when he saw we were raising money for a cancer charity without hesitation, and to my amazement, he then paid for our celebration cake. Having sadly lost his mum to cancer in 2016, he didn't hesitate and wouldn't take no for an answer in offering his support to a charity close to his heart. Thank you Topher, what an absolute legend... we need more Tophers in the world."

The fun day held to mark Sharnbrook Community Centre's 20th birthday raised £700. Asda Rushden community champion Lauren, who volunteered at the event, said: "Keep shining Topher, you are amazing and we are proud to have you in our store."

18/05/2025

When Stephen from our Chaucer Road store in Sheffield saw a customer getting upset after she'd left her purse at home and had no other means of payment he stepped in and paid for her shopping himself.

And when she asked how she was going to repay him the £12 he just said not to worry and to pay the kindness forward instead. Stephen, who’s a home delivery driver, was on his day off and doing his own shopping with his wife, Kathryn, when he saw the lady getting flustered in the self scan area.

He said: "I saw she was getting upset and panicking so I just tapped my own bank card and paid for her shopping. It was just a spur of the moment thing. She was very grateful. If everyone did a random act of kindness every day the world would be a better place."

16/05/2025

Home shopping driver Damon from our Cardiff Coryton store was making his final delivery of the day when he saw a woman being given CPR by the side of the road. Knowing time was of the essence, he used his local knowledge to drive straight to the nearby Welsh Blood Service clinic and grab a defibrillator.

The woman was having a cardiac arrest and when he returned to the scene a few minutes later a number of doctors and nurses from the Royal Glamorgan Hospital were helping her. They immediately used the defibrillator Damon had brought with him. He said: "After three shocks to the heart with the defib, the woman began to have a pulse again, which was such a relief and a few moments later the ambulance arrived. A nurse later called the store to speak to my manager and said that the woman was now okay."

Home shopping manager Lisa has now nominated Damon for an Asda service superstar award. She said: "Myself and the team are very proud of Damon's quick thinking and fast response. A lot of people would have panicked, but Damon was calm and had it all under control."

13/05/2025

An 89-year-old customer who was struggling to place an online shopping order has thanked David from our Gosforth store for taking the time to drive to her home to show her how to do it.

The lady was so grateful that she sent a handwritten to the store saying: "I am almost 90, hard of hearing and what I call 'modern technology illiterate' but have managed my shop until recently. I phoned up Asda and spoke to David, but we could not resolve it over the phone so he then came to my house. He was so courteous, and patient beyond belief and had a very pleasant way of explaining details. I'm sure he makes an ideal employee and I wish him the best."

David said: "She was such a lovely lady and I was happy to help her. I just spoke slowly and clearly, took my time with her and didn't rush. I sorted out the order and bookmarked the app."

He's now been nominated for an Asda service superstar award for his kindness.

11/05/2025

Barbara started working at our Billingham store straight from school in 1972 she didn't plan on staying for long ... but 53 years later she's the longest-serving Asda colleague in any of our stores!

Barbara, who works in the bakery, said: "When I found out that I was the longest serving colleague I went "wow, wow I don't believe it" – and I still can't believe it now. I wasn't going to stay that long! I'd planned to get married and have children, that was it. I did all that ... but I stayed as well. I don't regret it at all. I've got no plans to retire at the moment." Barbara has been married to Brian for nearly 40 years, has two sons, David and Richard, and three grand-daughters Holly, who's nine, Rosie, who's four, and five-year-old Izzy.

She said: "Over the years I have made a lot of friends and they have always been there for me and we're like a little family – not just colleagues but the customers as well. I like interacting with them. The customers are very friendly and some will say to me 'are you still here?' Meeting the customers is the best part of the job."

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