
13/07/2025
An 85-year-old widower was devastated when he lost his wedding ring while shopping in our Rawtenstall store – and when he hadn't got it back a year later he'd given up hope of seeing it again.
But customer services colleague Janet, who he'd reported the missing ring to at the time, saved the day when she spotted a wedding ring in the store's lost and found safe and worked out it must have been his. She was delighted to hand it back to him the next time he came into the store.
Janet said: "He was proper made up! If I hadn't been sorting through the items on that particular day then he'd probably never got his ring back as another colleague may not have made the same connection."
The gentleman, who's a regular at the store, said: "I thought I'd lost it for good and I didn't think I'd see it again. I can't thank her enough."