24/05/2022
Customer Assistant & Home Delivery (Temporary)
Part-time, Fixed term contract
Full Job Description
Providing our customers with an exceptional service, our home delivery pickers accurately pick products in store to the highest of standards. They quickly pack and prepare online customer orders for delivery and dispatch.
They're also responsible for:
Providing excellent service for customers by ensuring products select meet all the required criteria i.e. substitutes, date codes, product quality
Ensuring our products are pack correctly so the product reaches the customer in the best condition
Ensuring store based customer service standards are maintained
Communicating effectively with store colleagues to ensure product availability for all customers
Work with other colleagues and managers to deliver the company's plan
Follow written and verbal instructions
Follow all cash and product handling policy and procedures
Comply with all policies and procedures in relation to restricted products
Ensure all policies, procedures and legal obligations are followed as specified by the company.
About You
As well as being able to work at pace, our Customer Assistants also need:
To be able to care about customers and is always helpful
To be a good team player
To be able to offer support to colleagues
Have enthusiasm and commitment to delivering the plan
Is able to work using own initiative
In return for your hard work, we offer very competitive pay rates, 28 days holiday and many benefits.
Our focus is on freshness and local produce makes us stand out as we will prepare more fresh food in-store than any other shops. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
