04/02/2020
Responsibilities:
Handle cash, credit or check transactions with customers
Scan goods and collect payments
Ensure pricing is correct
Issue change, receipts, or tickets
Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
Make sales referrals, cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Bag items carefully
Greet customers when entering or leaving establishment
Maintain clean and tidy checkout areas
Keep reports of transactions
Answer customers' questions and contact a manager if answer doesn't solve the issue
Bag, box or wrap packages
Pleasantly deal with customers to ensure satisfaction
Restocking coolers
Checking off orders to ensure we have received everything on invoice
Mopping, vacuuming, trash disposal, & other cleaning duties
Cashier top skills & proficiencies:
Basic Math
Interpersonal Communication/Written and Verbal Communication
Time Management
Product Knowledge
Telephone Etiquette
Customer Service
Dispute resolution
Dependability
Efficiency
Flexibility
Friendliness
Basic (PC) Computer Knowledge
Attention to Detail
Sales
Point of Sale Systems (POS)
Positive Attitude
Punctuality